Frequently Asked Questions
Last updated: 9 November 2026
Straight answers about how we work. If your question is not here, write to info@wearegft.com and we will reply within one working day.
About GFT Solutions
Who is GFT Solutions?
GFT Solutions (Global Future Technologies Solutions) is a software company based in Karachi, Pakistan. We were founded in 2023 by Yousuf Naveed Khan. We work remotely, with clients in Pakistan and in other countries.
What do you build?
We build websites and web apps, business management systems, mobile apps for iOS and Android (with Flutter or React Native), desktop software, and AI solutions such as forecasting, smart assistants and automation. We also do UI/UX design, with Figma prototypes and design systems, and system architecture, which means scalable backends and cloud infrastructure.
Do you work with clients outside Pakistan?
Yes. We are remote-first, so we work with clients through video calls, email and chat, wherever they are.
Can I see your work?
Our Work section shows showcase projects: KirayaNaama, LuxuryStay and Smart Finance. We designed and built them ourselves, with invented people, places and amounts, so that you can see how we work. They are labelled Showcase because they are not client work and they are not live services. Client work appears on our website only when the client has given written permission.
Who is on your team?
Developers, designers and business people, led by our founder and CEO, Yousuf Naveed Khan. You can meet everyone on the Team page.
What do you stand for?
Our values are Amanah (trust), honesty, ownership, respect and craft. In practice, that means we say plainly what we can and cannot do, we put what we agree in writing, and we keep your information confidential.
Starting a project
How does a project start?
In four steps. First, a short discovery call, so we understand what you need. Second, a written proposal with the scope, the timeline and the price. Third, your written acceptance: a signed agreement, or an email that confirms the proposal. Fourth, the advance payment set out in the proposal. We do not start work before the proposal is accepted in writing.
How much will my project cost?
Every project is different, so we do not publish a price list. After the discovery call, we send a written proposal with the scope, the timeline and the price, so you know what you are agreeing to before anything starts.
How long will it take?
It depends on the size of the work and on how quickly we receive your content, decisions and feedback. The proposal gives a milestone timeline and we work to it. If a deadline is at risk, we tell you early.
What do you need from me?
A clear idea of what you want to achieve, your content and access when we ask for them, quick decisions and feedback, and one person on your side who can approve the work. If these arrive late, the timeline moves by the same time.
How do payments work?
The advance, the milestone payments and the due dates are written in your proposal, and they are agreed for each client. Final delivery, go-live and handover follow the final payment. If a payment is late, we may pause the work until it is received.
Are domain, hosting and other costs included?
Only if the proposal says so. Costs that belong to you, such as domain names, hosting, paid tools, licences, stock content and taxes, are not included unless the proposal says they are.
Can I change what we agreed once the work has started?
Yes, tell us. We explain in writing what the change does to the timeline and the price. It becomes part of the project only when you accept it.
Working together
How will I know how the work is going?
We show you the work at every milestone, so you can react early. You will have one point of contact on our side.
How do we communicate?
Through our official channels: info@wearegft.com, the official GFT Solutions WhatsApp Business number, LinkedIn, and the project chat or group we set up for your project. Please do not send passwords or other sensitive information in an open group. If you are unsure, ask us for a safe way.
How can I be sure a message really comes from GFT Solutions?
We write from our official channels, and our email address ends in @wearegft.com. Your payment terms are written in your proposal or agreement. If a message looks different, or asks for payment in a way you did not agree, write to info@wearegft.com before you act.
Do you test the work before you hand it over?
Yes. Before each release, we test it against a checklist. At the end, we hand over the finished work with a user guide, and we ask you to confirm in writing that you accept it.
Ownership, confidentiality and privacy
Who owns the finished work?
Your agreement says what belongs to whom. If it does not say otherwise, ownership of the custom work we create for you passes to you once you have paid in full. We keep ownership of our own tools, libraries, templates and know-how, and you receive the right to use them as part of the delivered work. Open-source and third-party parts stay under their own licences.
Will you keep my information confidential?
Yes. We use your business information, files, accounts, screens and code only for your project, and we share them only with the people who need them, under confidentiality duties. We will sign a confidentiality agreement (NDA) on request, before any work begins. The duty continues after the project ends.
Will you show my project in your portfolio?
Only if you give us written permission. If you do not give it, we will not show it.
Do you work with partners or subcontractors?
Sometimes. They are bound by confidentiality, and we stay responsible to you for the work. When a partner's work appears in our portfolio, we credit the partner clearly.
What happens to the information I send through the contact form?
We use it to reply to you and, if you become a client, to prepare and run your project. We do not sell it, and we do not use it for advertising. Our website does not use advertising or tracking cookies. The full details are in our Privacy Policy.
Why did you contact me?
Sometimes we contact a business about something we noticed on its website. We use only public business information, such as the business name, its website and a public email address or contact page. If you do not want to hear from us, reply "no" or "stop". We will stop, and we will keep a note so that we do not contact you again.
How can I ask you to correct or delete my information?
Write to info@wearegft.com. You can ask what we hold about you, ask us to correct or delete it, ask us to stop using it, or withdraw your consent. We may need to confirm who you are first, and we aim to answer within 30 days.
After launch
What support do I get after launch?
Support after launch, including fixing defects and any maintenance, is agreed in your proposal. If you want ongoing maintenance or new features later, we agree that with you separately. After a project, we also ask for your feedback.
Do you promise the software will have no faults?
No, and we would rather say so plainly. We work with reasonable skill and care, and we test before each release, but software can still contain faults. We do not promise that a system will be free of errors or run without interruption. If you find a problem, tell us promptly so that we can fix it.
What if I want to stop the project?
Either of us can end a project by writing to the other. You pay for the work completed up to that point, and for any costs we have already paid to third parties for you. What happens to the advance is set in the proposal, and we hand over the work completed and paid for. If we disagree, we first try to settle it by talking, and you can raise it with our Chief Executive Officer. The full rules are in our Terms and Conditions.
Our products and AI
What is OptiCore?
OptiCore is our management software for optical shops, for the desktop. It is in active development, and optical shops are invited to pilot it. If you run an optical shop and would like to take part, write to info@wearegft.com.
Is your AI real AI?
We are open about what is and is not AI. For example, the assistant in our Smart Finance showcase is rule-based, and we say so. We build AI features such as forecasting, smart assistants and automation, and we describe plainly what each one does.
Contact
How do I contact you, and how fast do you reply?
Write to info@wearegft.com. We reply within one working day. You can also find us on LinkedIn, Instagram and Facebook.
